Jay’s Story

Jay had visited several family play sessions with her young child and started build trust in the Family Support Worker. At the third session, Jay told the Worker that she had just left her physically abusive partner and the situation had left both mother and child feeling traumatised.

The Worker visited the family at home to assess what kind of help they needed. As they were already working well with Social Services, the Worker decided they did not need one-to-one support in this case, but would continue to support the family informally at the drop-ins and monitor their wellbeing.

Jay told us the sessions were “a lifeline” as they made her feel less isolated and gave her time to play with her child away from the stresses at home. She also said she felt “reassured” to be able to talk to the Worker and would definitely come to her again if she needed help.